The costs of the return depend on the shipping partner chosen by you. When returning a product you are responsible for the return costs. If a package is not returned to us with sufficient postage, unfortunately we cannot accept the package.
The costs of the return depend on the shipping partner chosen by you. When returning a product you are responsible for the return costs. If a package is not returned to us with sufficient postage, unfortunately we cannot accept the package.
You must register your return via the website.
Bacano uses a return period of 14 days and thus follows the so-called right of withdrawal.
Within this period you may view, assess and / or try on the item.
Always return your product in its original packaging, with original labels and price tags attached. The article may not have been worn and / or washed or show traces of use. The article must also be free of odors such as perfume, smoke or sweat odors.
In the event of the above, Bacano has the right to reject the return and to return it to the consumer at the consumer’s expense.
The return costs for returning to Bacano will not be reimbursed.
Within 7 working days after we have received your return shipment in good order, you will receive a confirmation that we will send to you by e-mail. We will then refund the purchase amount as soon as possible.
You must register your return via the website.
Bacano uses a return period of 14 days and thus follows the so-called right of withdrawal.
Within this period you may view, assess and / or try on the item.
Always return your product in its original packaging, with original labels and price tags attached. The article may not have been worn and / or washed or show traces of use. The article must also be free of odors such as perfume, smoke or sweat odors.
In the event of the above, Bacano has the right to reject the return and to return it to the consumer at the consumer’s expense.
The return costs for returning to Bacano will not be reimbursed.
Within 7 working days after we have received your return shipment in good order, you will receive a confirmation that we will send to you by e-mail. We will then refund the purchase amount as soon as possible.